At Jimmykit, we aim to deliver your orders quickly and safely. Please read our shipping policy carefully to understand how and when your items will arrive. 🕒 Processing Time All orders are processed within 2 working days (excluding weekends and holidays) after payment confirmation. Once your order has been shipped, you will receive a confirmation email with tracking information. 🌍 Shipping Regions We currently ship to the following markets: United States Europe (EU and UK) 📦 Unfortunately, we do not currently ship to other regions outside of the above markets. 🚚 Shipping Methods & Estimated Delivery Times Region Shipping Method Estimated Delivery Time Shipping Fee United States Standard Shipping 7–15 business days $8.99 United States Express Shipping 5–7 business days $12.99 Europe (EU & UK) Standard Shipping 7–15 business days $6.99 Europe (EU & UK) Express Shipping 5–7 business days $10.99 🕐 All delivery times are estimated and may vary depending on location, customs clearance, and external factors. 💰 Free Shipping Policy We offer free standard shipping for orders over $50. This applies to all available shipping regions (United States and Europe). 💼 Customs, Duties & Taxes Customs or import taxes may apply depending on your country’s regulations. For United States and European customers, import duties are generally minimal, but may occur depending on your local customs. Customers are responsible for any customs duties or import taxes charged once the parcel reaches your country. If you refuse to pay these charges and the parcel is returned, shipping and handling fees will be deducted from your refund. 🚫 Unshippable Regions Currently, we do not ship to: Africa South America Asia (including the Middle East) Oceania Remote islands or regions with restricted import policies 📦 Order Tracking Once your order is dispatched, you’ll receive a tracking number via email. You can track your shipment through the carrier’s website using the provided tracking number. ❗ Notes Delivery times may be affected by public holidays, customs inspections, or unforeseen logistic delays. We cannot be held responsible for delays caused by courier services or customs clearance. Thank you for shopping with Jimmykit! If you have any questions about shipping or delivery, please contact us at: 📩 rainday74@hotmail.com

At Jimmykit, we strive to make every customer 100% satisfied with their purchase. If you are not completely happy with your order, please read the following policy carefully to understand your rights and our procedures. 🔄 Eligibility for Returns & Refunds We accept returns and refunds within 14 days from the date you receive your order, provided that: The item is unused, unwashed, and in its original packaging. Tags and labels are still attached. The item is not damaged by misuse or wear and tear. Items that do not meet these conditions will not be eligible for return or refund. 📝 How to Request a Return or Refund To initiate a return or refund: Contact our customer service team via email or phone (see contact info below). Provide your order number, reason for return, and photos if the item is defective or damaged. Wait for our team to confirm and send you the authorized return address. 📦 Important: Please do not send items back to the original shipping address on your package. We will provide the correct return address via email after your request is approved. 💸 Refund Timeline Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 3–5 business days to your original payment method. Depending on your bank or card provider, it may take additional days for the refund to appear. 🚫 Non-Returnable Items The following items are not eligible for return or refund: Items marked as final sale Gift cards Items damaged due to improper use or care 🧾 Return Shipping Fees Customers are responsible for the return shipping cost, unless the product is defective or we shipped the wrong item. Original shipping fees are non-refundable. If the return is due to a manufacturing defect, Jimmykit will cover all related costs. ⚙️ Restocking Fees No restocking fees will be charged for approved returns. 📬 Damaged or Defective Products If you received a defective or damaged item, please contact us immediately with: Your order number Clear photos of the damaged area and the product tag We’ll arrange a replacement or full refund — no need to return the defective item in most cases. ❌ Order Cancellation Before shipment: You may cancel your order by contacting us directly; a full refund will be issued. After shipment: If you wish to cancel after dispatch, please refuse delivery upon arrival. A refund will be issued after deducting shipping costs once the parcel is returned. 📦 Responsibility for Lost or Late Returns We recommend using a trackable shipping service and keeping the tracking number. Jimmykit is not responsible for lost or delayed returns caused by courier services. 📞 Contact Us If you have any questions regarding your return or refund, please contact our customer support team: Email: rainday74@hotmail.com Phone: +44 20 7946 0958 We’re always happy to help and will do our best to resolve any issues quickly.